Refund and Returns Policy

Had a change of heart? No problem!

You can shop confidently, knowing you can quickly return or exchange your item.

We are so positive that you will love our collections that we offer 30 days from the date of purchase for a change of mind return or exchange. We only ask that the product be unworn, unwashed, unused, and in its original condition with all tags intact.

(Please note that our 30 Days Returns Policy is not applicable on purchases made during sales and promotions.)

How does it work if I want to return my purchase?

Postage charges for returns are to be paid by the customer.

We only accept returns purchased through our online store. If you have purchased your product from our resellers, don’t hesitate to contact the store you bought them from for assistance.

Unfortunately, Real Modest cannot be held accountable or provide refunds or exchanges for purchases made outside our online store.

Make sure you get an RMA (Returned Merchandise Authorization) reference number – please email to obtain it. Returns without an RMA reference number will not be accepted.

Where should I return my purchase to?

Upon approval for the return, a return address will be provided with the RMA reference number.

How can I contact you?
We believe in 100% customer satisfaction. In case of any doubts, please email us at – alternatively, you can chat with us in our Live Chat. If you prefer to rather speak with us on the phone, let us know via email or chat, and we can give you a callback. Due to heavy spam calls, we are not currently publishing our phone numbers online.

What if my purchase arrives damaged?
Oh no! Stay calm – if a damaged item is delivered, we shall offer you a full refund (including return postage charges) or replacement, or you may choose anything else from our range of the same sale value.

I want a refund; how does this work?
Refunds can be made only to the credit card used to pay online. Refunds cannot be made in cash.

Keep our disclaimer in mind!

While we endeavor to reproduce images/colors as accurately as possible, there may vary depending on screen resolution or monitor settings for each computer.

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